TERMS AND CONDITIONS

Last updated December 19, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Techspawn Solutions Private Limited, doing business as Techspawn ("Company," "we," "us," "our"), a company registered in India.

We operate the website https://reordere.app (the "Site"), as well as the ReordeRe Shopify application and any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "Merchant"), and Techspawn Solutions Private Limited, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

1. OUR SERVICES

ReordeRe provides subscription management and recurring billing solutions for Shopify merchants. Our Services allow you to create, manage, and automate subscription plans for your products.

Merchant Responsibility: As a Merchant using ReordeRe, you are solely responsible for:

  • Complying with all applicable laws regarding subscriptions, automatic renewals, and recurring billing in your jurisdiction and your customers' jurisdictions.
  • Clearly communicating subscription terms, cancellation policies, and refund policies to your end customers.
  • Ensuring that the data you collect through the Services is handled in accordance with your own privacy policy and applicable data protection laws (e.g., GDPR, CCPA).

2. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software (including the ReordeRe app), and website designs (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

ReordeRe and its associated logos are trademarks of Techspawn Solutions Private Limited.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are an authorized representative of a business entity if using the Services on behalf of a company; (3) you will not use the Services for any illegal or unauthorized purpose; and (4) your use of the Services will not violate any applicable law or regulation.

4. PRODUCTS & PLANS

ReordeRe offers various subscription tiers (Free, Basic, Plus, Pro, Business, Premium, Ultimate). Each tier has specific features and revenue caps. We reserve the right to modify the features, prices, and revenue caps of these plans at any time.

5. PURCHASES AND PAYMENT

Shopify Billing: For Merchants using the ReordeRe app via Shopify, all subscription fees are processed and collected through the Shopify Billing API. Your payment terms with us are subject to Shopify's App Store terms and your agreement with Shopify.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment through Shopify.

6. REFUNDS POLICY

All sales are final. Since ReordeRe offers a free tier and/or trial periods, we generally do not issue refunds for subscription fees once a billing cycle has commenced. Any refund requests must be handled via Shopify Support in accordance with Shopify's policies.

7. PROHIBITED ACTIVITIES

You agree not to: (1) bypass, disable or otherwise interfere with security-related features of the Services; (2) use the Services in any manner that could damage, disable, overburden, or impair our servers; (3) attempt to gain unauthorized access to any part of the Services; or (4) use the Services to distribute viruses or any other harmful code.

9. THIRD-PARTY WEBSITES

The Services interact heavily with Shopify. We are not responsible for any issues arising from Shopify's platform, APIs, or services. Your use of Shopify is governed by Shopify's own Terms of Service.

10. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://reordere.app/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy.

11. TERM AND TERMINATION

You may terminate your use of ReordeRe at any time by uninstalling the application from your Shopify store. Any outstanding fees owed to Shopify for the use of the app will remain due in accordance with Shopify's billing cycle.

12. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of India. Techspawn Solutions Private Limited and yourself irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute.

13. DISPUTE RESOLUTION

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by binding arbitration.

The seat, or legal place, of arbitration shall be Pune, India. The language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive law of India.

14. CONTACT US

For any questions regarding these Terms, please contact us at:

Techspawn Solutions Private Limited3rd Floor, Ghule Square, Patil Nagar
Bavdhan, Pune, Maharashtra 411021, India
Email: sales@techspawn.com