Privacy Policy
Last updated: December 19, 2025
This Privacy Policy describes how ReordeRe ("we", "us", or "our"), developed by Techspawn Solutions Private Limited, collects, uses, and shares personal information when you install the ReordeRe app or use our services through your Shopify store (the "Site").
PERSONAL INFORMATION WE COLLECT
When you install the ReordeRe app, we are automatically able to access certain types of information from your Shopify account:
- Store Information: Your shop's domain, email address, and plan type to manage your subscription with us.
- Product Information: Details of products you've enabled for subscriptions.
- Customer Information: To manage recurring orders, we may process customer names, shipping addresses, and order history as permitted via Shopify's secure APIs.
- Order Information: Information about orders generated through our subscription logic to ensure proper billing and fulfillment.
Additionally, when you visit https://reordere.app, we collect Device Information using technologies such as cookies, log files, and web beacons to improve your experience and our marketing efforts.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the information we collect to:
- Provide and maintain the subscription management services;
- Process recurring billings and manage subscription lifecycles;
- Communicate with you (the merchant) regarding app updates or support requests;
- Screen for potential risk or fraud; and
- Improve and optimize our app performance and user interface.
DATA SHARING & THIRD PARTIES
We share your Personal Information with third parties to help us use it as described above. Most importantly, we rely on Shopify to power our app's infrastructure. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may also share your information to comply with laws, respond to legal requests, or protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask for corrections or deletions. Since we process this data as a "Data Processor" on behalf of you (the Merchant), your customers should contact you directly for such requests, and you may contact us to assist in fulfilling them.
DATA RETENTION
When you or your customers place orders through the app, we maintain the necessary records for as long as your store uses ReordeRe, or until you request deletion.
CONTACT US
For more information about our privacy practices, please contact us by email at sales@techspawn.com or at:
Techspawn Solutions Private Limited3rd Floor, Ghule Square, Patil NagarBavdhan, Pune, Maharashtra 411021, India
